FAQ

Can I buy directly from Danhov?

Yes! You can buy from us directly here.

What is your shipping policy?

Free shipping valid only if the customer orders the ring and center stone from Danhov or orders a band without sending the engagement ring for repair or matching service, and there will be a charge if the customer sends any item necessary to complete the order like his personal center stone to set on the ring or the ring to make a band.

What is a Danhov Authorized Retailer?

A Danhov Authorized Retailer is a reputable and well-established jewelry store that carries Danhov's award-winning collections.

These retailers have the exclusive rights to represent and sell our rings in their respective cities. Danhov has personally chosen these retailers because they have the experience and expertise to properly represent Danhov and provide you with service that parallels the quality of our rings.

Does Danhov have a warranty?

All Danhov jewelry is covered by a lifetime manufacturer’s warranty that will cover any manufacturing defects which will be assessed by Danhov. Danhov’s warranty automatically terminates if any repairs or modifications are made by anyone other than Danhov.

Can I find every Danhov design on this Website?

Danhov's Web site contains the largest selection and most popular of Danhov's award-winning styles. As you can imagine, after 26 years we've created a wide array of styles. If there's something you don't see but think we might have, let us know.

What is the quality of diamonds Danhov uses?

Most Danhov designs use diamonds with VS clarity and G color. Of course, the beauty of Danhov's designs is that we can customize to the customer's specific needs, so the customer is welcome to choose their own stone.

What metals can I get in Danhov rings?

We pride ourselves in designing rings that are made from almost every metal. Nearly all Danhov rings can be found in Platinum, 18k and 14k gold.

Why don't Danhov rings include the center stone?

Every bride-to-be has their own discerning and unique taste in a ring. At Danhov, we leave choosing the stone to them. This gives brides the opportunity to choose clarity, cut, size and color - and makes their piece truly one-of-a-kind. You now have the ability to add a lab-grown diamond to your ring using our ring builder.

Can I customize my Danhov ring?

We specialize in custom orders designed to be your "dream ring!" We realize that customers have different tastes and different needs, and we do our best to cater to those requests. *Custom orders such as custom engagement rings and custom wedding rings do often take longer to create and there may be added costs, depending on the specifications of the project.

To special order custom rings from Danhov, please visit your local authorized Danhov retailer to speak in-depth with their jeweler about your setting selection and to place your order.

The turnaround time for special order rings will likely be between 2 - 3 weeks, since it will be a custom piece made to your specifications. Your authorized Danhov retailer will also be able to provide any and all pricing information for you - including prices that address how elaborate your modifications may be.

What is the difference between handcrafted and handmade?

It's big, so listen closely. Most designers tout handcrafted or hand assembled rings. This means that a human hand has touched it in its assembly at some point. Most of these rings come from molds and are mass-produced. At Danhov, the majority of our rings are handmade. What's the difference? Each of our rings start with a simple piece of wire (gold, platinum, etc) and are individually shaped and assembled - making them truly one-of-a-kind. That's the Danhov difference.

How long does it take to make a Danhov custom ring?

In 2 - 3 weeks, Danhov can deliver a future bride's dream ring, customized to her specific needs.

How do I become a fan of Danhov on Facebook?

Our Facebook fans are the first to know about the latest Danhov designs. Fans get to see daily content about the latest jewelry, wedding, and Danhov news! We also share events created by our retailers. If you're on Facebook, click here to join the hundreds of Danhov fans and to get access to exclusive content.

Where else can I receive Danhov news?

Our Twitter account complements our Facebook page. Together, they provide our customers with the latest in engagement news. We share great engagement and wedding content from all over the web. Don't have a Twitter? You can still access our Twitter feed via our Facebook page, which features a live stream of our tweets.

What if my question isn't answered here?

We're here! Just drop us an email (click here) and we'll respond to you with the individual attention we give each of our handmade rings.